Treatuals Terms & Conditions
Last updated: 23 August 2025
Welcome to Treatuals LLC (“Treatuals,” “we,” “us,” or “our”). These Terms & Conditions (“Terms”) govern your access to and use of treatuals.com (the “Site”) and the services, products, content, and offerings provided by Treatuals (collectively, the “Services”).
By using our Site or purchasing from Treatuals, you agree to be bound by these Terms. If you do not agree, you may not use our Services.
1. Eligibility
You must be at least 18 years old to use our Services. By using the Site, you represent that you are of legal age and have the authority to enter into these Terms.
2. Products & Services
Treatuals offers digital products, physical goods, and wellness coaching services. We reserve the right to modify, discontinue, or update our offerings at any time without notice.
Digital Products (e.g., downloadable workbooks, guides): All sales of digital products are final and non-refundable.
Coaching Services: Coaching sessions are intended for informational and educational purposes only. They do not replace medical, psychological, or nutritional advice from licensed professionals. You are responsible for consulting your healthcare provider before making any lifestyle or health changes.
Physical Goods: Availability may be limited. We make every effort to provide accurate product descriptions, but do not warrant that product information, including pricing and availability, is error-free.
3. Orders & Payments
When you place an order through the Site, you agree to provide current, complete, and accurate purchase and account information.
Payments are processed securely through third-party providers (e.g., Shopify, Stripe, PayPal).
You authorize us to charge your payment method for the total amount of your purchase, including any applicable taxes and shipping.
We reserve the right to refuse or cancel any order if fraudulent, unauthorized, or unlawful activity is suspected.
4. Intellectual Property
All content on the Site and within the Services — including text, graphics, logos, images, videos, audio, designs, and downloadable materials — is owned by or licensed to Treatuals and is protected by copyright, trademark, and intellectual property laws.
You may not reproduce, distribute, modify, or use our content for commercial purposes without written permission from Treatuals.
5. User Responsibilities
By using our Services, you agree that you will not:
Use the Site for unlawful purposes.
Attempt to gain unauthorized access to our systems or data.
Share, resell, or distribute digital products in violation of copyright.
Misuse coaching services (e.g., for emergencies requiring professional medical intervention).
6. Disclaimers
Our Services are provided on an “as is” and “as available” basis without warranties of any kind.
We do not guarantee that the Site will be error-free, uninterrupted, or secure.
Health Disclaimer: Information provided by Treatuals (including coaching and digital content) is for educational and informational purposes only. It does not constitute medical, psychological, or nutritional advice. Always consult your physician or qualified health provider regarding health conditions.
7. Limitation of Liability
To the fullest extent permitted by law:
Treatuals shall not be liable for any indirect, incidental, or consequential damages resulting from your use of our Services.
Our total liability for any claim shall not exceed the amount paid by you for the product or service in question.
8. Refunds & Cancellations
Digital Products: Non-refundable once delivered or downloaded.
Coaching Sessions: May be rescheduled with at least 24 hours’ notice. Missed or late-cancelled sessions are non-refundable.
Physical Goods: Refunds or exchanges may be available for defective or damaged items; please contact us at hello@treatuals.com within 14 days of receipt.
9. Third-Party Links & Services
Our Site may include links to third-party websites or services. We are not responsible for the content, accuracy, or practices of third parties.
10. Governing Law
These Terms are governed by the laws of the State of New York, without regard to conflict-of-law principles.
11. Changes to These Terms
We may update these Terms from time to time. Any changes will be posted on the Site with an updated “Last updated” date. Your continued use of the Services after such changes constitutes acceptance.
12. Contact
For questions about these Terms, please contact us at:
Treatuals LLC
Email: hello@treatuals.com