Treatuals Privacy Policy

Last updated: 23 August 2025

This Privacy Policy describes how Treatuals LLC (the “Site,” “we,” “us,” or “our”) collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from treatuals.com (the “Site”) or otherwise communicate with us (collectively, the “Services”). For purposes of this Privacy Policy, “you” and “your” means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.

By accessing or using our Services, you consent to the collection, use, and disclosure of your information in accordance with this Privacy Policy. If you do not agree, please do not use our Services.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site and update the “Last updated” date above.

How We Collect and Use Your Personal Information

To provide the Services, we collect personal information about you from a variety of sources. The information we collect and how we use it may depend on how you interact with us.

Information We Collect Directly from You

  • Contact details: name, email address, phone number, billing/shipping address.

  • Order information: purchased items, payment confirmation, and delivery details.

  • Account details (if applicable): username, password, and login credentials.

  • Customer support communications: messages or inquiries you send us.

Information We Collect Automatically

When you use our Site, we automatically collect information through cookies, pixels, and similar technologies. This may include:

  • Device type, browser, and IP address.

  • Pages viewed, links clicked, and time spent on the Site.

  • Shopping activity such as items viewed or added to your cart.

Information from Third Parties

We may also receive information about you from:

  • E-commerce providers such as Shopify (to power our store).

  • Payment processors (to process payments securely).

  • Advertising partners (for analytics, retargeting, and personalization).

How We Use Your Information

We use your personal information for purposes including:

  • Providing Products and Services: processing payments, fulfilling orders, shipping, returns, and customer support.

  • Marketing and Advertising: sending newsletters, promotional offers, and displaying tailored ads.

  • Analytics and Improvement: understanding user behavior to improve our Site and Services.

  • Security and Fraud Prevention: detecting unauthorized activity or misuse of the Services.

Cookies

Like most websites, we use cookies and similar technologies to:

  • Remember your preferences.

  • Improve site performance and functionality.

  • Deliver targeted advertising.

You can adjust cookie settings in your browser. Please note that disabling cookies may impact your user experience.

How We Share Personal Information

We may disclose your personal information in the following circumstances:

  • Vendors & Service Providers: including IT support, payment processors, fulfillment partners, and analytics providers.

  • Business & Marketing Partners: to provide advertising and promotional services.

  • Legal Compliance: when required by law, subpoena, or court order.

  • Business Transactions: in the event of a merger, acquisition, or sale of assets.

We do not sell sensitive personal information.

User Generated Content

If you post reviews, comments, or testimonials on our Site or social media, this information may be publicly accessible. Please use caution when sharing personal information.

Children’s Data

Our Services are not directed to children under 16. We do not knowingly collect information from children. If we learn we have done so, we will delete it promptly.

Security and Retention

We take reasonable steps to protect your personal information. However, no system is completely secure. We retain information only as long as necessary to provide our Services or comply with legal obligations.

Your Rights

Depending on where you live, you may have the right to:

  • Access or request a copy of your data.

  • Request correction or deletion of your data.

  • Opt out of marketing communications.

  • Restrict or object to certain processing.

  • Withdraw consent (where consent is the legal basis).

To exercise your rights, please contact us at hello@treatuals.com.

International Users

If you are accessing the Site from outside the United States, your data may be transferred to and processed in the U.S. We rely on standard contractual clauses or other recognized transfer mechanisms where required.

Contact

For questions, concerns, or complaints about this Privacy Policy, you can reach us at:

Treatuals LLC
Email: hello@treatuals.com